Privacy Policy
How Your Paella collects, uses and protects your personal information.
Privacy Policy
Your Privacy Matters
At Your Paella, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices you have regarding your personal information when you use our website or contact us.
By using our website or submitting an enquiry, you agree to the terms of this Privacy Policy.
Who We Are
Your Paella is a UK-based catering company specialising in freshly cooked paella for weddings, private parties and corporate events.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details on our Contact page.
What Information We Collect
Depending on how you interact with us, we may collect:
Any other information you choose to provide when contacting us
Your name
Email address
Telephone number
Event location
Event date
Number of guests
Catering requirements
Dietary requirements or allergy information
How We Use Your Information
We only collect information that is necessary to provide our services.
Your information may be used to:
- Respond to your enquiries
- Prepare quotations
- Manage bookings
- Provide our catering services
- Communicate with you before and after your event
- Meet legal and accounting obligations
- Improve our website and customer service
We will never sell or rent your personal information to third parties.
Contact Forms
When you submit an enquiry through our website, the information you provide is used solely to respond to your enquiry and manage any booking that may follow.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used for:
- Essential website functionality
- Website performance and analytics
- Embedded content such as YouTube videos
- Security
You can control or disable cookies through your web browser settings.
Analytics
We may use website analytics tools to help us understand how visitors use our website.
This information is anonymous and helps us improve our website and the services we provide.
Embedded Content
Some pages on our website may contain embedded content such as YouTube videos or Google Maps.
These services may collect information about your interaction with their content in accordance with their own privacy policies.
How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While no online system can ever be completely secure, we continually aim to protect the information entrusted to us.
How Long We Keep Your Information
We only keep personal information for as long as necessary to:
- Provide our services
- Meet legal and tax obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted.
Your Rights
Under UK data protection legislation, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where appropriate
- Restrict or object to certain types of processing
- Request a copy of your personal information
If you wish to exercise any of these rights, please contact us.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, our business or our website.
Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how Your Paella handles your personal information, please contact us using the details provided on our Contact page.
We will always be happy to help.
In addition, we follow the latest food safety guidance published by the Food Standards Agency.
Please also read our Terms & Conditions, which explain the terms that apply when booking Your Paella’s catering services.
